Corporate Digital Responsibility

With growing digitalization comes a greater responsibility to ensure safety and accessibility for everyone. As a leading European internet specialist, we bridge the gap into a digital future and stand particularly committed to protecting our customers' data and information in the best possible way. Digital ethics and responsibility are a decisive component of our sustainability efforts.

• The protection of personal data and the security of digital communication are our highest priority. To offer customers a secure digital space, we rely on information security management systems, internationally recognized standards such as ISO 27001, as well as comprehensive technical and organizational measures beyond legal requirements. Through regular audits, data protection controls, and continuous risk management, we ensure that sensitive data is not only processed in compliance with law but also effectively protected against unauthorized access. Even when applying artificial intelligence, we rely on ethical and data protection-compliant handling of data and have developed our own guidelines for this purpose.
   
• United Internet is committed to protecting children and young people online and teaching them how to use media responsibly. Through special advertising guidelines and internal reviews by youth protection officers, we increase safety for these target groups. Additionally, United Internet offers education and consulting to teach children, young people, and parents the safe and responsible use of digital media. With our "Social Media Safety" program, we educate children and young people about the risks of social networks. And in our high-reach blog series "Cybersecurity for Kids," we support parents and guardians with practical guidance on keeping their families safe online.
   
• Part of our responsibility as an internet company is promoting digital competencies. In our digital guide "Your Guide to Success on the Internet," we have been publishing freely accessible, self-developed content about websites, hosting, online marketing, and success on the internet since April 2016. We also use our reach to help users understand sustainable digitalization as well as data protection and security.
   
• United Internet provides users with free access to reliable news. Our editorial team has a special responsibility to help people develop well-informed opinions. To counteract the spread of fake news and the associated dangers for readers, our editorial team has developed special guidelines and created a comprehensive transparency section that gives users detailed insights into our editorial processes and standards., This initiative was awarded the “Nachhaltigkeitspreis Medien” (“Sustainable Media Award”) in 2023. Our editorial offering is verified as a trustworthy news source according to the standards of the Journalism Trust Initiative (JTI) by Reporters Without Borders.
   
• We ensure data sovereignty for our users. For example, netID – the European login standard developed by United Internet, RTL Deutschland and ProSiebenSat.1 – makes it easier for our customers to manage their personal information. We are also part of the EuroStack initiative, which enables Europe to build its own cloud ecosystem independent of external control while promoting a competitive, sustainable and democratic digital economy.
   
• With over 66,000 km of fiber optic network, United Internet connects companies, small businesses, schools, and public institutions to high-speed digital networks and helps drive digital transformation. This creates opportunities for innovation while promoting long-term competitiveness and job security.