Sr. Advisor AI Transformation & Automation (f/m/d) E-Commerce
About IONOS SE
At IONOS, we don't just manage servers – we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure – from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools. What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises. We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit. Ready for your next step? Become part of IONOS and grow with us.
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Tasks
Are you passionate about the transformative power of artificial intelligence? We are looking for a Senior Advisor for AI Transformation to act as a strategic and operational catalyst for our e-commerce division. In this role, you will drive the evolution of AI in these areas and bridge the gap between cutting-edge innovation and practical implementation. You will ensure that our teams are at the forefront of AI-powered customer journeys and order processes.
As a Senior Advisor, your mission is to empower our operational experts. You act as a strategic advisor, technical mentor and hands-on implementer – providing the tools, prototypes and knowledge our teams need to deliver excellence. Whilst the specialist departments retain responsibility for their results, you provide the AI-driven ‘how’ to complement their ‘what’.
- Process transformation: Support our teams in improving efficiency in the areas of campaign ideation, creation and analysis by identifying the right AI tools and integrating them into existing workflows.
- You will drive the AI transformation across our online shops and sales platforms, ensuring that the relevant organisations are fully on board.
- Campaign effectiveness: Advise on the use of AI to enhance personalisation and effectiveness in campaigns and sales initiatives.
- Requirements engineering: Act as the lead for our internal tools by defining clear, high-quality business requirements that are implemented by the development teams within our core infrastructure.
- Prototyping & “Vibe Coding”: Get hands-on and create functional prototypes of AI-based processes using internal/external tools and natural language coding to prove concepts and validate requirements.
Qualifications
- Experience: Several years’ experience in digital transformation, marketing technology or development, with a clear focus on AI implementation.
- Hands-on builder: You don’t just advise; you build. You’re comfortable with ‘vibe coding’, rapid prototyping and diving deep into AI tools to see what works in practice.
- The ‘enabler’ mindset: You are a natural facilitator who finds fulfilment in helping others succeed. You can explain complex AI logic to non-technical colleagues with ease.
- Technical Translator: You possess a strong ability to translate business requirements into precise technical specifications for external development teams.
- Language: Fluency in English is essential; German or other European languages are a plus.
Our benefits in detail
- Hybrid working model with home office option.
- Flexible working hours through trust-based working hours.
- At some locations a subsidized canteen and various free drinks.
- Modern office space with very good transport connections.
- Various employee discounts for activities and products.
- Employee events such as summer and winter parties, as well as workshops.
- Numerous training and development opportunities.
- Various health offers, such as sports and health courses.
Join our team
United Internet offers diverse opportunities for people who want to help shape the digital future. Those who want to contribute their strengths and grow in an innovative environment will find the right place with us.
Diversity enriches. Different cultures, nationalities, genders, ages, sexual orientations and religions as well as people with disabilities - we value diversity and encourage it. Because only teams that reflect all facets of society offer the best environment for creativity and make a company productive and distinctive. We value diversity and welcome all applications.
Contact
Questions?
IONOS SE
Recruiting Team IONOS
Hinterm Hauptbahnhof 3-5
D-76137 Karlsruhe
jobs@ionos.com
Please submit your application exclusively through our easy-to-use online application form. This allows us to ensure a transparent application process while maintaining full compliance with all applicable data protection regulations. Unfortunately, we are unable to accept applications submitted via email for the reasons outlined above.