GMX, WEB.DE & mail.com

Manager Internal Communications (f/m/d)

at subsidary GMX, WEB.DE & mail.com in Karlsruhe or Munich
Full-time | Permanent | Professionals
Reference ID: M-355

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About us

With our strong brands GMX, WEB.DE and mail.com and over 42 million active users, we are the leading email and communications platform in Germany, Austria and Switzerland. From this strong market position, services and apps are developed that simplify users' digital lives - from office tools and cloud solutions to personal ID management.

Your Tasks

Effective communication turns strategy into action. In this role, you shape how complex topics are understood across the organization and enable alignment at all levels. You will work closely with senior leadership and have a direct impact on transparency, engagement, and successful transformation.

Do you enjoy bringing clarity to complex topics and aligning different stakeholders? Do you want to work closely with senior leaders and make communication a real driver of business success? And are you motivated to build structures that enable effective communication across an organization?

  • Strategy & Governance: Develop and implement a company-wide internal communication framework, including formats, editorial planning, and clear responsibilities to ensure consistent and effective communication.
  • Executive Communication: Partner with senior leadership to shape key messages and ensure consistency across channels such as all-hands meetings, written updates, and ad-hoc communications.
  • Leadership Enablement: Support managers in communicating key topics within their teams, making complex messages understandable and actionable in day-to-day business.
  • Change Communication: Provide structure and narrative for transformation initiatives, translating complex developments into clear, engaging communication that creates alignment.
  • Dialogue & Feedback: Establish formats that enable open exchange, capture employee sentiment, and ensure feedback is reflected in decision-making processes.

We Appreciate

Have you worked in roles where communication was critical to the success of complex initiatives? Are you experienced in aligning stakeholders with different perspectives and driving clarity in dynamic environments? And are you ready to take the next step into a role with company-wide communication impact?

  • Background & Experience: Degree in communications, business, social sciences, media, or a related field, or equivalent qualification. Experience in roles where communication is a key success factor (e.g., project, transformation, program, stakeholder management, consulting, or cross-functional roles).
  • Stakeholder & Complexity Management: Proven ability to work in complex environments with diverse stakeholders, ensuring alignment through structured communication and continuous dialogue.
  • Communication Skills: Strong ability to structure, simplify, and convey complex topics for different target audiences across various formats and channels.
  • Advisory & Influencing Skills: Experience working with senior stakeholders, providing guidance, challenging perspectives constructively, and driving communication effectiveness.
  • Language & Mindset: Excellent written and verbal communication skills in German and English, combined with a proactive, structured, and impact-oriented working style.

What else we would like to tell you

🏢 Lived corporate culture: Flat hierarchies, a culture of respect and appreciation, signatories of the Diversity Charter, open communication and no dress code

🎓 Wide range of further training: Internal and external training opportunities, LinkedIn Learning, language courses, talent development programs, conferences and mentoring

❤️ Active health care: Wellpass, free internal sports and fitness classes, health days, family & care support services, discounts at fitness centers, mental health first responder, fresh fruit and drinks for free

🚝 Mobility: Subsidy for job bike leasing and the job ticket

💻 Flexible working models: Home office options, flexible working hours and 30 days of vacation with the option for additional unpaid leave

💰 Financial benefits: Corporate benefits, company pension scheme, capital-forming benefits, occupational disability insurance and various partner discounts

🎉 Events: Summer and winter parties, sports tournaments and team events

apply online now

Diversity enriches. Different cultures, nationalities, genders, ages, sexual orientations and religions as well as people with disabilities - we value diversity and encourage it. Because only teams that reflect all facets of society offer the best environment for creativity and make a company productive and distinctive. We value diversity and welcome all applications.

Contact

Fragen?

1&1 Mail & Media Applications SE
Recruiting & Candidate Management

Brauerstraße 48
D-76135 Karlsruhe

jobs@mail-and-media.com

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