Senior Business Continuity Manager (f/m/d)

at subsidary GMX, WEB.DE & mail.com in Karlsruhe
Full-time | Permanent | Professionals
Reference ID: M-286

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About us

With our strong brands GMX, WEB.DE and mail.com and over 42 million active users, we are the leading email and communications platform in Germany, Austria and Switzerland. From this strong market position, services and apps are developed that simplify users' digital lives - from office tools and cloud solutions to personal ID management.

Your Tasks

Do you know how to protect a digital company with over 42 million users from outages and crises? Are you on a mission to ensure that operations continue smoothly even in emergencies? Do you thrive when establishing a sustainable business continuity management system in an agile environment?

As a Business Continuity Manager (m/f/d), you will play a key role in shaping the resilience strategy of WEB.DE and GMX. You will design structures, processes, and measures to ensure our services remain available—even in critical situations.

• Develop and enhance the BCM system: You will design, implement, and continuously improve a company-wide Business Continuity Management System in accordance with ISO 22301—covering both technical and non-technical processes.
• Training and awareness: You will train colleagues across all departments and levels, fostering a strong awareness of business continuity—up to C-level.
• Risk and business impact analysis: You will regularly conduct analyses to identify potential threats and propose cost-effective risk mitigation measures, ensuring their implementation.
• Emergency planning and crisis management: You will create contingency plans to maintain business operations during incidents such as cyberattacks or other planned and unplanned disruptions.
• Coordination of emergency drills: You will plan and lead cross-functional crisis simulations, ensure transparent reporting of results, and follow up on the implementation of lessons learned.

We Appreciate

Are you a strong communicator who can build a resilient, company-wide network in a short time? Do you effortlessly engage with everyone from junior engineers to board members on equal footing? Do you have hands-on experience implementing business continuity in agile environments? Then we’d love to hear from you!

• Professional background: You hold a degree in (business) informatics or a comparable qualification and have played a key role in establishing a BCM system in an agile, digital company.
• Holistic process understanding: You are familiar with business operations, regulatory requirements, and security risks in large digital organizations. Certifications such as CBCP are a plus.
• Technical expertise: You have a strong technical foundation and can advise product teams effectively - ideally with hands-on experience in distributed IT infrastructures (e.g., as a site reliability engineer, architect, or security engineer).
• Change and problem-solving skills: You navigate complex corporate environments with ease, quickly identify critical issues, and develop effective solutions under pressure.
• Communication skills: You communicate clearly and appropriately for all audiences - from engineers to executives - and are fluent in both German and English (C1 level).

What else we would like to tell you

• Our corporate culture: No dress code, flat hierarchies, open and transparent communication.
• Individual development opportunities: diverse training courses, e-learning and internal communities, language courses, mentoring.
• Benefits and additional services: company pension scheme, capital-forming benefits, discounts on own products, job ticket, bike leasing, corporate benefits portal.
• Attractive working conditions: 30 days holiday, hybrid working, full-time and part-time arrangements.
• Social: team events, summer and winter parties, family and care service, sports and fitness programmes, subsidised canteen, free fruit and drinks, health courses.
• Topics that are also important to us: Sustainability, diversity, and our values and leadership principles - find out more on our website mail-and-media.com.

apply online now