Key User ERP (f/m/d)

at subsidary IONOS SE in Berlin
Full-time | / | Professionals
Reference ID: I-847

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About us

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.   

The Key User ERP is responsible for ensuring a stable and efficient operation of the ERP system. The role includes integrating business processes, coordinating technical developments, and ensuring legal compliance within the system. The Key User acts as the central interface between the Financial Shared Service and IT (Cronon) and continuously drives the system's development and optimization.

Optionally at the location in Berlin, Karlsruhe or Montabaur.

Tasks

• Process Management & System Integration.
• System Operation & Monitoring.
• Incident & Problem Management.
• System Enhancement & Optimization.
• Role & Permission Management.
• Documentation & Training.
• Interface & Stakeholder Management.
  

Qualifications

• In-depth knowledge of ERP systems, SAP and ideally also INFOR LN.
• Experience in process management and system integration.
• Excellent communication skills for collaboration with various departments and IT teams.
• Strong problem-solving abilities and analytical thinking.
• Structured work approach with strong documentation skills.
• Knowledge in role and permission management.
• Fluent in both German and English (written and spoken).

Benefits

• Hybrid working model with home office option.
• Flexible working hours through trust-based working hours.
• Subsidized canteen and various free drinks at some locations.
• Modern office space with excellent transport links.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties and workshops.
• Numerous training and development opportunities.
• Various health programs, such as sports and health courses.

apply online now