Business Continuity Manager (f/m/d)

at subsidary IONOS SE in Berlin
Full-time | Permanent
Reference ID: I-1457

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About us

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.   

Tasks

• You will actively support the Senior BCM Advisor in day-to-day operations and the ongoing management of the Business Continuity Management System (BCMS) for the IONOS Group.
• You create and maintain high-quality guidelines, processes, and documentation for BCM and Crisis Management.
• You proactively drive BCM lifecycle stages across departments, facilitating and guiding Business Impact Analyses (BIA), Business Continuity Risk Assessments (BCRA), and the creation of Business Continuity Plans (BCP).
• In collaboration with IT Emergency Management, you plan, moderate, and document BCM tests and exercises across various business units.
• You champion BCM awareness and provide methodological guidance for decentralized BCM leads, product owners, and coordinators to ensure the operational execution of BCM processes.
• You conduct BCM audits and track Corrective and Preventive Actions (CAPA).
• You work closely with IONOS Group subsidiaries and business units, ensuring seamless operational alignment with ITSCM (IT Service Continuity Management), Corporate Risk Management, and Information Security.

Qualifications

• You hold a degree (Bachelor/Master) in Business Administration, Business Risk & Security Management, or a related field.
• You bring 2–3 years of professional experience in Business Continuity Management, IT Service Continuity Management, Crisis Management, or specialized consulting.
• You have hands-on experience with BCM methodologies (e.g., conducting BIAs, risk assessments, developing continuity strategies, and facilitating exercises).
• You have a solid understanding of relevant laws and industry standards
• You are characterized by a self-reliant, structured, and proactive way of working, with a natural drive to take ownership and move processes forward.
• You possess strong facilitation skills and a service-oriented mindset, enabling you to lead and motivate both Business and IT units during implementation phases.
• You are fluent in both German and English (written and spoken).
• Experience with Jira and Confluence is a significant plus.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

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